We cover over 30 cities in England
4.9/5 Customer satisfaction rating
Hundreds of projects completed
Accredited and Fully Insured
What services we provide you ask?
- Cleaning Services
- Waking Watch Services
- Ground Maintenance Services
- Window Cleaning Services
- Security & Concierge Services
- Environmental Services
200+
Happy Clients600+
Projects Completed30+
Hard-working EmployeesWhat are our clients saying?
We are very proud of what we do and we will always go an extra mile to ensure customer satisfaction. Here are some feedback from our customers.
We used TWF to perform an end of tenancy clean and they did an excellent job. It was a big job as we had been renting the house 3 years. They gave us a very reasonable quote and worked round our timings whilst providing a detailed invoice of all the cleaning required. Would recommend this company.
We used TWF services to help clear the house. There was a lot of clearing to be done in the house. Marco and the team did a fantastic job and gave us a very reasonable quote. Since then they have painted the inside of the house, did some work on the roof, repaired, replastered and painted a ceiling, they put new external drain pipes in, repaired rendering work, replastered two rooms. There is other work that they have done over the last few months and I must say that I would recommend them 100% to you. Marco and his team finally gave the house a deep clean. The house is now fantastic. Thank you.
Highly recommended. I used TWF service and very happy with the professional way of working. Very friendly and trustworthy people. Will use them again.
I hired TWF via bark.com a few week ago when I moved out of a rented apartment. Mario and his team did a fantastic job with the end-of-tenancy cleaning. After a first assessment over the phone, I was quoted a fair price and scheduled the service. The team arrived on time and brought all of the equipment needed. When I came back, the whole place looked like new!
The best feedback came from my Landlady, who rents several properties. She said to me after the checkout: "I meant to ask, who did you use in the end for the professional clean? I thought it was very good especially the windows."
I have since recommended TWF to her and will do so again to others.
Thanks for a great job Mario!
I’m opening my hair salon in few days, and my shop was a right mess, from all the building work painting, drilling, plumbing the whole thing! I thought to myself how would I ever clean this place I didn’t even know where to start from, but thaaaaank God! I found these guys! Honestly they were there until midnight making sure every corner and every bit of my shop was clean inside and out! My windows are soooo spotless that my partner nearly walked through it! My outside looks like it’s been freshly painted! I can go on and on! I highly recommend them you won’t regret it! Thank you so much guys, and I will see you soon!
I've contracted a number of services to TWF for my clients site and they have always delivered exceptional results. Their attention to detail is exemplary as well as their customer service skills, always happy to 'go the extra mile'. I would have no hesitation in recommending this company and look forward to working with you again in the future.
It was a pleasure working with you guys. The jobs was done with no rush and to a very high standard. Recommend. They did a deep clean and removal service. I had more items than when I initially booked the service, meaning they had to do 2 journeys instead of 1 and they still did the job with no obstacles or extra charges. Great service and friendly staff. TY
Here's a little about us...
At the Way Forward Ltd we aim in pushing the barriers of excellence. We strive to always go above expectations. Our operations are in the facilities management sector. We provide our services across the nation, with our headquarters being situated in the heart of London. We have gained strong relationships with many councils’ and housing associations due to always surpassing expectations in the work we are assigned.
As a Facilities Management organisation we provide an array of services including: Cleaning Services, Ground Maintenance, Waking Watch Services, Window Cleaning, Security & Concierge Services, Waste Removal Services and Environmental services. We operate under the following core values: Honesty, Fairness, Integrity, and outstanding customer experience. These values paint the image of our company. We will continue to build relations with both our customers and various organisations to contribute to making our nation clean.
We are Nationwide
From North to South and East to West, our services are provided, UK Nationwide.
We are Accredited
We take our work very seriously, working closely with Accreditors will give our customers' a peace of mind.
We are Investing
Every year we Invest at least 3% of our NET profits towards staff training and product research.
We are Here
Rain or Shine, whether it's over holidays or out of hours, we will always be there for you.
Our Accreditations
After so much hard work we have archived our accreditations, this is to put our customers’ mind at ease when using our services. We are accredited by; Environment Agency, ISO 45001, ISO 9001, FPA (Fire Protection Association), Bark (Gold) & Bark (Professional).
Our Accreditations
Let's take a look at our services
Can’t see what you’re looking for below? Do not hesitate to contact us.
Cleaning Services
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Cleaning Services
Find out about our diverse range of Cleaning Services. These services span from organised routine cleaning to tailored services based on the customers’ requirements. We always strive to provide an outstanding service to all our clients.Find out more
Waking Watch Services
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Waking Watch Services
In the wake of the Grenfell tragedy in June 2017, we began to research and identify ways in which we could help our clients to take measures in preventing similar tragedies from occurring. Thus, we joined the Fire Protection Association (FPA) enabling us to learn the best preventative measures. We provide a customisable waking watch service in line with NFCC guidelines to keep your buildings and residents safe.Find out more
Ground Maintenance Services
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Ground Maintenance Services
Regarding our Ground Maintenance Services we provide the same level of precision and attention as we do with all our other services. These range from mowing, edging and fertilising lawns to collecting litter. We are proudly at your disposition for all your ground maintenance requirements.Find out more
Window Cleaning Services
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Window Cleaning Services
We provide an exceptional Window Cleaning Service; we use top of the range products to avoid marks being left on your windows. We are highly experienced in this service and will always leave your windows spotless.Find out more
Environmental Services
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Environmental Services
Our environmental services are incredible. We have strong morals in protecting the environment and always follow government environmental guidelines when performing our services. These services range from Waste Removal to providing Chemical solutions to damaged plants.Find out more
Security & Concierge Services
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Security & Concierge Services
We conduct a wide range of Security & Concierge Services. We provide great responsibility within this service and aim to offer the highest level of security for residents and properties.Find out more
Our Partners
We are extremely proud to say that we work with some of the best organisations. These are, to name a few; A2Dominion, Notting Hill Genesis, Coopers of London, Bective, Willmotts, John D Wood & Co., London Lettings, Blakes, DEMO (Down Estate Management Organisation) and others.
Our Partners
Frequently Asked Questions
We always try our best to answer Frequently Asked Questions made by our existing and new customers. However, we might have missed an enquiry that you might have. If this is the case, get in touch with us, we will be very happy to help.
Are all your staff uniformed?
Yes, all our staff are always uniformed.
Do you use environmentally friendly cleaning products?
Yes, we have a selection of environmentally friendly cleaning supplies.
Does your staff consider the wellbeing of the residents in the areas they work in?
Yes, in all areas we work in, we ensure that our staff are always polite and helpful to the residents in these areas.
Do all your staff members carry an identification badge?
Yes, all our staff carry an identification badge whilst they are working.
Do you have a cleaning service tailored to properties that have undergone building works?
Yes, if you go on our cleaning services page, we have a service called “after builders cleaning”, this service is tailored to properties that have undergone building works.
What cleaning standard do you aim to reach with each service?
In all the services we provide, we always aim to provide an exceptional service.
Do you provide services tailor made to councils and housing associations?
Yes, we provide specialised services tailored to councils and housing associations.
What are the main services you provide?
We provide an array of services including: Cleaning Services, Ground Maintenance, Waking Watch Services, Window Cleaning, Security & Concierge Services and Environmental services.
Do you have what it takes?
If you are enthusiastic, honest, hardworking and would like to join a thriving team, we are hiring! To get started hit the “Join us now” button!